Solutions
Solutions for Home Warranty Providers
Look to TMIS’s Home Services Programs to increase customer loyalty and add to your bottom line. Our Home Warranty Programs and Protection Plans are designed for companies that bill their customers monthly or annually.
These programs extend coverage and protection to items already installed in your customers’ homes, including, HVAC, plumbing, electric, gas, and major appliances such as refrigerators, dishwashers, washers, dryers, and much more. For a small monthly or annual fee, your customers get peace-of-mind that their household has extra protection from unexpected repair bills and convenience from prompt, hassle-free service. You’ll benefit from:
- Increased Territory
- Increased Customer Retention
- Enhanced Brand Loyalty
- Superior Care for Your Customers
Because TMIS delivers a turn-key solution, you keep overhead expenses down and profits up. With our extensive experience, we developed a suite of services that protect a wide range of products. Because your program will be designed to meet the needs of your customers, you’ll have everything you need to:
- Implement and Grow Your Program
- Enhance Your Reputation for Service
We invite you to take a closer look at our solutions and service capabilities.
Solutions for Energy Companies
Look to TMIS’s Home Services programs to increase customer loyalty and add to your bottom line. Our Home Services programs are designed for companies that bill their customers monthly, such as Electric, Gas, and Water Companies.
These programs extend coverage and protection to items already installed in your customers’ homes, including inside wiring, interior, and external gas lines, and inside plumbing, as well as surge protection offerings. For a small monthly fee, your customers get peace-of-mind that their household has extra protection from unexpected repair bills and convenience from prompt, hassle-free service. You’ll benefit from:
- Increased Customer Retention
- A New Revenue Stream
- Enhanced Brand Loyalty
- Superior Care for Your Customers
Because TMIS delivers a turn-key solution, you keep overhead expenses down and profits up. With our extensive experience, we developed a suite of services that protect a wide range of products. Because your program will be designed to meet the needs of your customers, you’ll have everything you need to:
- Implement and Grow Your Program
- Enhance Your Reputation for Service
We invite you to take a closer look at our solutions and service capabilities.
Solutions for Financial Institutions
Look to TMIS’s Warranty and Protection Plans to increase customer loyalty and add to your bottom line. Our Home Services programs are designed for companies that bill their customers monthly or annually, such as Banks, Credit Unions, Insurance Companies, and FinTech companies.
These programs extend coverage and protection to items already installed in your customers’ homes, including PCs, Tablets, Cellular Handsets, TVs, HVAC, plumbing, electric, and major appliances such as refrigerators, dishwashers, washers, dryers, and much more. We offer all price range products from whole-home warranties to individual item protection plans, creating an add-on sale for all ranges of core products. For a small monthly or annual fee, your customers get peace-of-mind that their household has extra protection from unexpected repair bills and convenience from prompt, hassle-free service. You’ll benefit from:
- Increased Customer Retention
- A New Revenue Stream
- Enhanced Brand Loyalty
- Superior Care for Your Customers
Because TMIS delivers a turn-key solution, you keep overhead expenses down and profits up. With our extensive experience, we developed a suite of services that protect a wide range of products. Because your program will be designed to meet the needs of your customers, you’ll have everything you need to:
- Implement and Grow Your Program
- Enhance Your Reputation for Service
We invite you to take a closer look at our solutions and service capabilities.
Solutions for Telco, Cable, and Wireless Companies
Look to TMIS’s Warranty and Protection Plans to increase customer loyalty and add to your bottom line. Our Home Services programs are designed for companies that bill their customers monthly, such as Telecommunications, Cable, and Wireless companies.
These programs extend coverage and protection to items already installed in your customers’ homes, including phones, modems, Cellular Handsets, PCs, Tablets, TVs, and more. For a small monthly fee, your customers get peace-of-mind that their household has extra protection from unexpected repair bills and convenience from prompt, hassle free service. You’ll benefit from:
- Increased Customer Retention
- A New Revenue Stream
- Enhanced Brand Loyalty
- Superior Care for Your Customers
Because TMIS delivers a turn-key solution, you keep overhead expenses down and profits up. With our extensive experience, we developed a suite of services that protect a wide range of products. Because your program will be designed to meet the needs of your customers, you’ll have everything you need to:
- Implement and Grow Your Program
- Enhance Your Reputation for Service
We invite you to take a closer look at our solutions and service capabilities.
Solutions for Retailers & eTailers
As Retailers, you work with low margins. At TMIS, we provide solutions wherein you get higher margins per sale.
Today’s consumers are informed and selective when purchasing the products they rely on. They want to be assured of value when they part with their hard-earned dollars. Your retail branded extended service plan program will extend the life of your customer’s purchases and protects them from the inconvenience and expense of repairs or replacements down the road. That positive consumer experience reinforces their smart decision to purchase an extended service plan.
Whether the customer is experiencing support via the phone or during a service event, TMIS ensures the ultimate service delivery experience. From first call to final resolution, we significantly enhance the experience customers have with their products. By leveraging our people, processes, and technology, TMIS gives your customers world-class customer care that provides you the opportunity to increase customer satisfaction, build customer loyalty and drive repeat purchases back to your retail business.
Our focused approach to energizing existing service plan programs and developing new service capabilities gives our clients a competitive advantage that keeps their customers coming back. When it comes to getting the results you need, TMIS delivers.
Retailer Benefits:
- Increase customer satisfaction
- Build customer loyalty
- Reduce product returns
- Increase revenue opportunities
We invite you to take a closer look at our solutions and service capabilities
Solutions for Furniture Protection
Look to TMIS’s Home Services programs to increase customer loyalty and add to your bottom line. Our Home Services programs are designed for companies that bill their customers monthly or annually and want to add another product to their mix.
Furniture Protection extends coverage and protection to furniture already in your customers’ homes, including, new and used upholstered fabric, microfiber, A&P leather, vinyl, wood, glass, laminates, metal, stone, and other hard surface residential furniture. It covers structural failures, as well as accidental stains or damage. For a small monthly fee, your customers get peace-of-mind that their household has extra protection from unexpected repair bills and convenience from prompt, hassle-free service. You’ll benefit from:
- Increased Customer Retention
- A New Revenue Stream
- Enhanced Brand Loyalty
- Superior Care for Your Customers
Because TMIS delivers a turn-key solution, you keep overhead expenses down and profits up. With our extensive experience, we developed a suite of services that protect a wide range of products. Because your program will be designed to meet the needs of your customers, you’ll have everything you need to:
- Implement and Grow Your Program
- Enhance Your Reputation for Service
We invite you to take a closer look at our solutions and service capabilities.
Solutions for Manufacturers
Service and product support are often headaches for manufacturers and distributors. After all, what you do best is make and market products. Once the product is sold, it’s smart to consider outsourcing service and product support to skilled, dedicated professionals like TMI Solutions (TMIS).
By outsourcing your OEM warranty administration to TMIS you ensure excellent post-sale service for your customers and lower fixed cost. We’ve created the processes and infrastructure necessary to ensure that your customers receive the best personal care, product coverage, and repair service in the industry.
Our staff of highly skilled professional technicians are constantly training and updated on the latest technologies. Via a toll-free number, they assist your customers when they need support with product hook-ups, troubleshooting, assembly problems, and more. This service removes you and your personnel from the service and product support loop, allowing you to focus your corporate resources for maximum benefit in sales and promotions.
Our comprehensive OEM administration include:
- Warranty Program Analysis
- Warranty & Service Program Design
- Administration Process Management
- Claims Management
- Call Center Management
- Underwriting & Compliance Administration
- Warranty Program Training
- Point of Sale Marketing Support
- Program Performance Evaluation & Reporting
Partnering with TMIS will grow your business by enhancing customer loyalty, decreasing overhead expenses and reducing product returns. You’ll see the results in improved customer satisfaction, enhanced brand loyalty and increased profits.
We invite you to take a closer look at our solutions and service capabilities.